Martha Campagna

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Activity overview

Latest activity by Martha Campagna
  • Martha Campagna created an article,

    Sales Rep Management and Assignment

    You must have a Sales Rep assigned to each Reseller Account before they are able to place an order with you. To do this, begin by clicking in to the "Accounts" page.  Within this page you'll find...

  • Martha Campagna created an article,

    How Do I Get In Touch With Support?

    Customer Support hours are Monday - Friday 9am-6pm EST.  You can email us at marketplace@untappd.com or click on "Help" button at the bottom right hand corner for live chat!     

  • Martha Campagna created an article,

    How Do I Communicate My Delivery Days/Hours To Retailers?

    Within each Group you have the ability to add notes to communicate important information like delivery days. You can customize this message for each Group. First go to your "Groups" tab, hover over...

  • Martha Campagna created an article,

    Get Started Guide

         

  • Martha Campagna created an article,

    How Can I Find New Products On Marketplace?

    Marketplace makes it easy for you to leverage the Catalog to find new and interesting products your customers will love! Mix and match any combination of these features to find the perfect new prod...

  • Martha Campagna created an article,

    How Do I Manage Users On My Account?

    Adding a New User: Click on your name/business name in the top right hand corner and then on “Manage Users”.  Next click on “Invite Users” in the top right. Next, enter in the user’s name, email ad...

  • Martha Campagna created an article,

    How Do I Update My Email or Password ?

    First, click on your name or business name in the top right hand corner. Next click on “Account Settings”.  Here you will be able to edit your name, email address, and update your password.  Click...

  • Martha Campagna created an article,

    Reviewing, Accepting And Modifying Orders

    Click on the "Orders" tab from the top. Here you can sort, filter, and tab through your New, Accepted and Rejected orders.  Click into the order you'd like to view.  Here you'll be able to: View ...

  • Martha Campagna created an article,

    How Will I Know If I've Received An Order?

    As soon as an order is placed the sales rep/s assigned to that reseller will receive both an email and a text message notification.  Click here to learn how to edit the sales rep assigned to an acc...

  • Martha Campagna created an article,

    What Are Groups And How Do I Create One?

    Groups are a convenient way to break your retailers into different segments (i.e. by region, size, or ordering frequency) and curate product availability. By default, your account will contain two ...